ICT and knowledge management determining elements in the growth of SME
DOI:
https://doi.org/10.33064/iycuaa2017701828Keywords:
ICT, knowledge management, growth, SMEAbstract
The technologies of information and communication (ICT) are a determining factor for competitiveness in the small and medium enterprises (SMEs) and have become indispensable in the daily activities of organizations, mainly in the knowledge management strategies (KM). Literature, in recent times, also relates to these business indicators as generators of economic and organizational growth not only for large companies, but also for SMEs. In this work, the sample consists of 903 companies from the region of Murcia, Spain. The main objective is to analyze the influence that ICT has on the KM and at the same time the effects of ICT and the KM on business growth. The findings indicate that the use of ICT has a positive and significant influence in the processes of KM...
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