Knowledge management and its influence on organizational performance in Aguascalientes companies
DOI:
https://doi.org/10.33064/iycuaa2018751770Keywords:
knowledge management, organizational performance, resources and capabilitiesAbstract
The purpose of this study is to analyze the influence of knowledge management on the performance of small, medium and large organizations established in the state of Aguascalientes. Quantitative research was carried out on 206 companies from the industrial, commerce and services sector. The methodology consisted of applying personal questionnaires to chairman, managers or owners of the economic units. The data were analyzed using the statistical technique of modeling structural equations (SEM). The results obtained allow us to conclude that, we have a culture that allows policies and strategies to manage knowledge appropriately, and that if we train employees, therefore the performance of organizations improves. However, employees do not like to share their knowledge because of the fear of losing their jobs.
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