TIC y la gestión del conocimiento como elementos determinantes del crecimiento de la PyME
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https://doi.org/10.33064/iycuaa2017701828Palabras clave:
TIC, gestión del conocimiento, crecimiento, PyMEResumen
Las tecnologías de la información y comunicación (TIC) son un factor determinante para el crecimiento en la pequeña y mediana empresa (PyME) y se han vuelto imprescindibles en las actividades cotidianas de las organizaciones, principalmente en las estrategias de gestión del conocimiento (GC). Además, la actual literatura relaciona a estos indicadores como generadores de crecimiento económico y organizacional, no solo para las grandes, sino también para la PyME. La muestra está conformada por 903 empresas de la región de Murcia, España, y el objetivo principal es analizar la influencia que tienen las TIC sobre la GC y, a su vez, los efectos de las TIC y la GC sobre el crecimiento empresarial. Los hallazgos indican que el uso de las TIC tiene una influencia positiva y significativa en los procesos de GC. La utilización de TIC y GC muestra una influencia positiva en el crecimiento.
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